Cookie Policy

A cookie is a small piece of text that allows a website to recognize your device and maintain a consistent, cohesive experience throughout multiple sessions. If you use any website in The Paul Resorts and Hotels Network (“TPRH”), both TPRH and third parties will use cookies to track and monitor some of your activities on and off the TPRH Network, and store and access some data about you, your browsing history, and your usage of the TPRH Network.

This policy describes how both TPRH and other third parties use cookies both within and without the TPRH Network and how you can exercise a greater degree of control over cookies. Please keep in mind that this may alter your experience with our websites and may limit certain features.

General Browsing: We use cookies that are important for certain features of our website, like monitoring sessions to improve our offerings and implementing fixes and improvements to our website.

These cookies:

  • Enable behavior in our Products and/or Services that is tailored to the activity or preferences of a person visiting our properties
  • Collect information on our users' preferences in order to create more useful offerings
  • Maintain the regular business operations of our Advertising and Marketing departments
  • Help to diagnose and correct downtime, bugs, and errors in our code to ensure that our products are operating efficiently

Advertising: We use cookies to enable advertising with our third-party Partners.

These cookies:

  • Customize the ad experience for our users, including tailoring room and display ads to the properties a person has previously looked at.
  • Collect impressions and click data for internal reporting and product optimization.

Analytics: We use cookies to compile usage activity in order to better cater our offerings to you. We DO NOT share identifiable “raw” data with any third parties, however we do make high-level decisions based on aggregated data about your usage of our Products and Services.

These cookies:

  • Monitor site traffic and behavior flows of users
  • Measure the effectiveness of on-site products
  • Measure the effectiveness of off-site marketing campaigns and tactics

What information is collected on me via cookies

In general, we collect most data from you via form submission on our booking platform through our partner Synxis or through our contact forms. However, there are cases when visiting our site and/or using our platforms in which we may receive certain information through the use of cookies. This data will generally not include personally identifying information about you.

Third Party Cookies

The use of cookies, the names of cookies, and other cookies related cookies technology may change over time and The Paul Resorts and Hotels will make all reasonable efforts to notify you by updating our cookies table where material changes occur and from time-to-time. Please also note that companies and other organizations that sponsor The Paul Resorts and Hotels may use cookies or other technologies to learn more about your interest in their products and services and in some cases to tailor such products and services to you.

How do I restrict cookies?

If you decide that you do not want cookies to be set on your device by our third-party Partners, you can adjust the settings on your internet browser and choose from the available Cookies setting to best meet your preferences. While setting options may vary from browser to browser, you can generally choose to reject some or all cookies, or instead to receive a notification when a cookie is being placed on your device. For more information, please refer to the user help information for your browser of choice. Please keep in mind that cookies may be required for certain functionalities, and by blocking these cookies, you may limit your access to certain parts or features of our sites and platforms.

Finally, while cookies are set for varying durations on your device, you can manually delete them at any time. However, deleting cookies will not prevent the site from setting further cookies on your device unless you adjust the settings discussed above.

Contact Us

If you have any questions, comments, or concerns regarding this Cookies Policy, please contact us at: [email protected]

Stay with us

Dedicated to creating unique, signature products, The Paul Resorts and Hotels, with a heritage resort in Kerala and a business hotel in Bangalore, has striven over the past twelve years, to provide gracious hospitality with world class facilities.